Restaurant & Lounge Manager
We are seeking an experienced and dynamic Restaurant & Lounge Manager to lead the daily operations of Gucci Osteria da Massimo Bottura in Tokyo, including the adjacent lounge within the Gucci flagship store. This role requires a leader who can deliver the highest standards of service and create an exceptional, personalized luxury experience for every guest.
Key Responsibilities
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Oversee daily restaurant and lounge operations, ensuring excellence in guest service, presentation, and hospitality.
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Manage restaurant operations, including inventory control, ordering, and compliance with health and safety regulations.
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Lead, train, and develop a team of approximately 30 employees, maintaining efficient scheduling and workflow.
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Build strong relationships with guests, anticipate their needs, and resolve issues promptly to deliver a seamless luxury experience.
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Collaborate with the culinary and front-of-house teams on menu development and introduce innovative ideas in line with the Gucci brand.
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Monitor performance metrics, analyze business operations, and implement strategies to enhance efficiency and guest satisfaction.
Requirements
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Proven experience as a F&B Manager or in a similar leadership role within luxury hospitality.
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Experience with inventory management systems and POS platforms.
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Strong business analysis skills and personnel management experience.
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Proficient in English (daily conversational level).
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Experience working with a luxury brand or high-end establishment is a significant advantage.
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Exceptional leadership, communication, and interpersonal skills with a passion for delivering luxury guest experiences.
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