Applicants must be legally authorized to work in Singapore
Responsibilities:
- Managing reservations through phone calls, emails and other forms of communications
- Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
- Responding to any guest enquiries and requests
- Warmly welcoming every guest that enters the restaurant
- Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalize guests’ experience
- Assigning guests to designated seats as per seating plan
- Taking initiative to check on guests regularly to make sure that their needs are met
- Requesting guests for their feedback and relay feedback to the manager on duty
- Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
- Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
- Carrying out any other duties as assigned by the Manager
Pursuant to Laws 903/77 and 125/91 the announcement is addressed to both sexes and to people of all ages and nationalities, pursuant to Legislative Decrees 215/03 and 216/03
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